Brand consistency across borders: here's what's involved
The world is becoming increasingly interconnected, and that presents companies with an interesting challenge. For how do you ensure that your brand remains recognizable everywhere, while also responding to local differences in culture, customs and preferences? In this first blog in a series of two, Sebastiaan de Ruiter takes you through the challenges involved - and why it's still worth taking them on.
Localization is about more than just translation
If you think localization is just about translating text, you're wrong. Adapting your brand content to local markets requires much more. You need to match your visuals, tone-of-voice and even your core messages to really connect with your local audiences. But that comes with some tricky challenges.
First, you have to deal with cultural differences. What catches on perfectly in the Netherlands may fall completely the wrong way in Japan. Pay attention, for example, to your use of colors - they can have very different meanings in different cultures. Humor, too, is culturally determined. A joke that works here may be completely wrong somewhere else.
In addition, your brand identity must remain recognizable everywhere. While responding to what matters locally, your core values and visual identity must remain strong and consistent. That's a delicate balance.
Local rules add complexity
Laws and regulations also vary from country to country. Each country has its own rules for marketing communications. Think about what is and is not allowed in advertisements, how to deal with privacy, and what to consider in terms of copyright.
Finally, there is the challenge of efficiency. Creating content that fits different markets takes a lot of time and money. Without the right technology, you are endlessly customizing and checking materials for each market.
Why local adaptation pays off after all
Localization may be complex, but it also offers tremendous opportunities for your brand. Companies that put time and energy into creating content that fits their local markets see it directly in the results. Their customers feel more engaged, remain more loyal to the brand and they capture a larger share of the market.
One of the main benefits is that you build a stronger relationship with your customers. By looking closely at local customs and preferences and incorporating them into your communications, you show that you truly understand your target audience. As a result, customers feel seen and appreciated.
Stand out from your competition
It also sets you apart from your competitors. Many brands still opt for a one-size-fits-all approach, promoting exactly the same message everywhere. By being locally relevant, you stand out in a positive way.
Moreover, it reinforces your brand value. By showing that you understand different cultures, your brand comes across as sophisticated and flexible. It proves that you really care about your customers, wherever they are. That makes your brand stronger not only in local markets, but also on a global scale.
So how do you approach this practically?
Fortunately, you don't have to face these challenges alone. With the right technology and approach, you can make localization a lot easier. In the next part of this diptych, I'll tell you how Digital Asset Management and Brand Portal can help you keep your brand globally consistent as well as locally relevant.
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